Ensure that items have been quarantined for 72 hours before check-in, then check in items that arrive via courier or are returned by patrons as usual. To get books and other library items through curbside pick-up you must first place the item on hold. We want to help. If you do, they’ll need to be checked out to the patron and the hold cancelled–Sierra will not automatically fill the hold with a Lucky Day or other non-holdable item. How To Use Curbside Pickup: Place Your Holds– Place your requested items on hold using your Library Account online, using the MyLibrary! Have a local procedure in place about whether or not to fill local holds with these materials. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. Pickups begin on January 4, 2021. 1 to renew your library card over the phone. About web accessibility. Items will be placed in paper bags, carried to car or left on a designated table. Submit a help desk ticket if you need help with... Paging: finding items to fill holds. If your patron wants their hold to remain frozen, check in the item and “do not fulfill hold” for the non-local patron. Pickups can be scheduled for these days and during these times in July: If you do not know your account password, call the Library and we can assist you. Curbside Pickup Procedures Holdshelf items left during closure. 5. Curbside Pickup Procedures: When you arrive at the library to pick up your items, please park in the designated parking spaces and staff will bring your order out. Curbside Pickup Procedures Curbside Pickup of Library Materials (updated 8/31/20) While the libraries are currently closed to the public, many libraries services are available such as contactless pickups. Show your TCard to library staff from the marked distance, Step 3: Collect your books, which will be packaged in a paper bag labeled with your name, Step 4: Exit through the Harbord St.-side revolving doors. 1) Place holds on all the awesome material you would like to borrow at www.beaumontlibrary.com or at www.tracpac.ab.ca. Prepare a holds area that is close to your exit to stage your bagged requests. Staff will check the shelves for your requested items and send you a message about any requested book(s) that are not available, Wait for a final e-mail notice with instructions about picking up your item(s). The day of your pick-up. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. About online privacy and data collection. Ring the bell at the teller window and give library staff your name and library card number (located on the back of your card). Visit us during business hours without an appointment. If you’re prompted to fill a hold for another library’s patron when checking in an item from your Curbside Paging list, it’s likely one of your patrons has a frozen hold (in the Bib-Level Holds list, the patron’s hold will have a date in the “Not Before” field). When you arrive at the library, please call 845-658-9013 from the parking lot and we will check … STEP 1: Place your holds (there is currently a hold limit of 10 items per card) using the library catalog at search.midhudsonlibraries.org or by calling us here at the library at (845) 331-0507, or by using the myLIBRO app available on the Apple App Store or Google Play Store or by visiting bit.ly/knglib_curbside. If you need help placing holds, please contact the library. When you are notified that your holds are ready for pickup, visit your chosen branch within 7 days* to pick up your items. 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help The Robarts Library Curbside Pickup Service is only accessible via the 2nd floor south portico entrance (St George St. side, at Harbord St.) by the Fisher Library side. See Health & safety, Participating libraries  |  Hours  |  Requesting  |  Pickup & due dates  | Health & safety  |  Curbside FAQs. How do I use curbside pickup? This service is available for current University of Toronto students, faculty, and staff. Clark House (in the village of Round Lake)- Curbside Service with Car . You can re-run your library’s list as often as you want, but you won’t get a new list of items until the master list is updated. HathiTrust Emergency Temporary Access Service, Monday – Saturday: 10 am – 4 pm  |  Sunday: CLOSED. Visit us for a contact-free pick up. Curbside Pickup Procedure: Arrive at the Library during your prearranged time slot. Library staff must follow social distancing rules while in the library thus limiting the number of curbside pick up time slots due to limited staffing. 4. Procedure for Placing Holds for Curbside Pickup. University of Toronto Libraries The health and safety of our staff and library users is our highest priority. Method of verifying identity when scheduling pickup, Transfer details: drop site for patron pick-up or into-the-trunk, Enter a search term (remember, “movies” and “books” are valid keyword search terms), Select the “Available Now” filter on the left side to expand it, Search results will be limited to titles available and holdable at the pickup library, Tip: to exclude ebooks and audiobooks, open the “Titles I can…” filter and select “Borrow and take home”, Select “Place a Hold” and verify your pickup library, Tip: Turn on “Active Filters” so subsequent searches retain limits, If you post this on Facebook, you might want to. Patrons can come to the library during our open hours to pick up their items. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Government information research series: Declassified documents, government archives, & ATI/FOI requests. Wednesday: 9 am-6 pm. If that matches their online account, give them a pickup number and tell them to telephone the library when they have arrived to pick up their items. Contact patrons to schedule pickup. Civic Center: Call 415-473-6057 Tuesday, Wednesday, Thursday or Friday from 10 am to 2 pm to schedule a pickup time during curbside hours. COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). This will make it easier for the library whose patron has an active hold to fill the hold. Document your process and make sure all staff members know and understand the process. 3. Or call us in advance of your visit. When your hold request is filled by library staff, you will receive a notification that will provide you with a phone number to call library staff and schedule a pickup time. If you have returns, please place returns in the outside book drop before the pickup transaction. You will be asked for your library card number, the make/color of your vehicle or form of transportation, and to choose an available appointment time. Pick Up Your Items– Arrive at the library to pick up your items. Please, do not get out of your car or engage with staff (keep windows rolled up and have your library … Pick ups must be scheduled. To help with scheduling pickup, you may want to switch to a different holdshelf slip print template that includes alias, name, and telephone number. Monday, Tuesday, Thursday, Friday: 9 am-4 pm. You can continue to run your “XY Curbside Paging” list if you can only fill holds for local pickup. Please submit a help desk ticket if your library cannot regularly fill non-local holds as usual so we can be sure to account for holds that might get “stuck” on your materials down the road. Monday through Satu rday: 10: 00AM-1:00PM ; Tuesdays: 4:00-7:00PM; Saturdays: 2:00 - 4:00PM; You do NOT need an appointment. If you are not yet signed into LibrarySearch, you'll need to enter your UTORid to request it. If you have an alias field in the patron record, use, If you have the alias automatically generated at checkin, use, Print to email or physical printer and use this as your contact list, Schedule pickup. 3 and let … 2. To make curbside pickup as safe as possible, we have implemented the following health & safety measures. Curbside Pickup Procedure: Place an item on hold through our online catalog and specify from which branch you'd like to pick up your item(s). Curbside Pickup Service items due dates are extended to April 30, 2021. We will notify you via email or phone when your Curbside Pick Up order is ready. 3. Libraries are a cornerstone of community health and wellness, whether that community is the general public, a school, or a campus. Curbside Pickup Procedures To use curbside service, place your requests through your online borrower's account or by telephoning the Library during open hours. If so, check the item out to the patron (overriding other holds), then cancel that patron’s hold. Schedule Your Pickup Time – Staff will call you to schedule a pick up time for your items. The library is offering curbside pickup. Open the trunk of your vehicle and then get back in the vehicle and wait for a staff member to deliver your items. 5. If hold pickups must be scheduled, use one of the following options: Option 1: Contact patrons individually based on holds ready for pickup: Option 2: Use Sierra’s hold pickup notices and deliver to patrons: Libraries may allow returns in an enclosed receptacle. Tell us about a web accessibility problem. The library offers curbside pickup on the following schedule: Monday, Tuesday, Thursday noon to 7 p.m. Wednesday and Friday Noon to 4:30. Lucky Day and other non-holdable items may appear on your list. Most items should fill a hold for pickup at your library, but Sierra may prompt staff to do something else with the hold. Appointments can be made by calling 877-3334 during curbside pickup hours or by emailing fallcreekpl@fallcreekpubliclibrary.org Please do not leave messages for appointment requests on our answering machine, instead call us during listed appointment hours. In order to ensure the safety of staff and patrons, please follow the following procedures for curbside pickup: When you receive a notification that your holds are available, call the library where you scheduled your holds to be picked up. Pickup Procedure: When you arrive at the Main Library go to the pickup service drive-thru window located on the north side of the Main Library building (in the alley between the library and the library’s parking deck). Library Elf notices had been suspended, but will be delivered again beginning Thursday, August 6. Library staff is … Park in one of the designated curbside pickup parking spots, located on the west side of our building, and call to let us know you’re here. Please remain in … Use the online form to submit a print request . When greeted by a staff member, indicate that you are picking up holds that are ready. The item will continue to appear on your Curbside Paging list unless/until the active hold is filled locally. Pick-Up Procedure. Why Curbside Pick Up at Your Library Isn’t Safe. See also: Scan & Deliver Service. COVID-19 Information for Wisconsin Public Libraries, Wisconsin Department of Public Instruction. Libraries are essential. 6. All rights reserved. This can be done: Via our online catalogue; By phone during library hours, see below; If you need a library card, or help placing holds please call 905-945-5142 from 9 a.m. to 5 p.m., Monday to Friday or email gen-library@grimsby.ca. Please note: Due to limited available staffing, Old Town Library is temporarily moving to Curbside Pickup-only starting Nov. 6. To ensure the safety of both staff members and employees, please stay in your vehicle and do not attempt to hand materials to the staff member. You will need your library card and PIN number. There is no access to Robarts Library from this space. Can I use Curbside Pickup if my library card is blocked? *Curbside pickup zones: Keswick Branch: Outside of Ice Palace Entrance--West side of building or ring the doorbell located on the wooden easel beside the pickup table also located on the west side of the building, outside the doors to the Ice Palace. When a patron calls to pick up their items, ask them for their pickup number and color/model of their car. Call the Billerica Public Library at 978-671-0948 ext. Click the GET IT link  in each item's catalogue record. Park and walk up to the library branch's curbside pickup zone (a tent with a table inside it) at your scheduled time to pick up your items. Call 503-543-7123 to request items or request through our online catalog at the link below. It’s what we do. Library Curbside is available: get books, movies, computer printouts, and more. Pick-Up Holds and Printouts Using Curbside Placing Holds. Can I use Curbside Pickup if my library card is expired? 2) You will continue to receive TRAC notifications from the Library via email, phone call, or text, that your hold has arrived. Curbside pickup requests may be placed by telephone (585-359-7092) or email (henrietta.information@libraryweb.org). We help. Hours and library locations can be found here. What are the Curbside pickup times? Items will be held for pick up for 14 days from the time of your email pickup notice. Patrons must wear proper face coverings during pickup. If you have billed items or billed charges, please pay them using My Account on our website. Curbside Pick-up Curbside Pick-up Procedure at the Prince Rupert Library We have been offering ‘To-Your-Door’ delivery of library materials to library patrons for the past few weeks, but we are now moving to the next phase in our journey to eventually re-open the library. Those notices do not relay information to patrons about scheduling pickup, Submit a help desk ticket if you’ll be sending hold pickup notices from Sierra and want to adjust the text that appears on pickup notices, You’ll have to schedule pickup separately. Select the review file starting with your library’s 2-letter code + Curbside Paging, ex: “GC Curbside Paging”. Follow signs to the designated pick-up area; All items will be bagged, checked out, and ready for … If patron does not want to use curbside pickup, cancel the hold or leave the item(s) “on holdshelf”. Contact patrons to schedule pickup. Just come to the library … Your library’s list is based on a master list of holds that will be updated daily on the hour from 7a – 6p. Saturday 10:30 to 2:30. In those cases, check with the local patron to see if they want the item now. We strongly encourage you to place requests online. Best practice for sharing the video on your website or on Facebook is to post it with the written instructions above. At that time you will schedule an appointment for pick up. Come on by during the curbside service hours for your pickup location. © University of Toronto. Pick Up Procedure Once you’ve been notified that your items are ready for pickup, please pick them up within one week. Use tape to designate stations and ensure social distancing. 3. Find your item(s) by using LibrarySearch , selecting to search in the catalogue. Scheduling & Procedures. Bolinas: Call 415-868-1171 when you are coming to the library during curbside hours. When you arrive, please have your library number ready and follow the instructions on the exterior signage to approach the table at the front door. Simply place holds on books, DVDs or any other library material by searching the catalog on the SLCL mobile app or at slcl.org. Please wear a mask when you arrive, and follow these steps: Step 1: Enter through the revolving doors, Step 2: Pick up is contactless. Requesting resumes on January 7. Here’s the best way for patrons to find and request things they can pick up from a particular library: Here’s a “Requesting Local Materials Online” how-to video. Yes! COVID-19: Updates on library services and operations. We thank you for your patience as we move through this process. That’s our jam. Click on the “Name” heading to sort the review files by name, If there is no list for your library, submit a help desk ticket, Select the orange “Search Records” button, Select “Apply Saved Sort” from the bottom of the window, Select “Apply Saved List” from the bottom of the window, Select “Curbside Paging” from the “List Name” list–it’s near the bottom, or you can sort by clicking on the “List Name” heading, The list will print to the selected Standard Printer. Institute of Museum and Library Services’ Coronavirus (COVID-19) Updates, South Central Library System member libraries’ curbside service plans, Hudson Area Public Library: Pandemic Service Planning, COVID-19 information and resources for libraries, COVID-19 Information for Wisconsin Public Libraries. Curbside Pickup and Appointments Home Once at the library, please call the library and staff will bring items to … Renewals are not applicable at this time. Curbside pickup is offered for hold materials at all three libraries along with curbside pickup of small print requests. Note that many curbside pickup procedures will vary by library, and are not covered on this page: While regular delivery has largely resumed, items available in the pickup library’s local collection are still the most readily available for curbside pickup. Curbside service is being offered Monday through Saturday 10 a.m.-4 p.m. Once you receive a holds pickup email, visit your library location and call the phone number listed on signs at the location. Please wear a mask when you arrive, and follow these steps: Step 1: Enter … Pickup on 4th floor by appointment. Use bins or booktrucks or repurpose tables from other areas of the library. Returns will not be accepted during the curbside pickup transaction. Procedure for Calling to Place Your Hold. Items available in HathiTrust are not eligible for Curbside. Filling non-local holds will become a requirement again! Here are instructions for changing your holdshelf slip print template selection in Sierra. When can I pick up my holds? Park in one of the designated Curbside Pickup parking spaces and call our main line at 407.742.8888 to notify us that you have arrived. Although the library is closed to the public, Prescott Public Library still processes an average of 684 checkouts a day and delivers items curbside to 225 people each day. Curbside Pickup Hours . Submit a help desk ticket if you need help with a contact list. Curbside Service is available Monday - Thursday 9 a.m. to 6 p.m. and Friday 9 a.m. - 5:00 p.m. at the Decatur Public Library. Hold expiration/pull dates will be no earlier than July 8, Sending notices via phone/TNS is not recommended if pickups must be scheduled. Choose any branch as the pick-up location. Can I pick up my holds now? Patrons must wait for a notification, by email or phone, that their holds have arrived. Library Staff on duty will fill the requests to the best of their ability. Please call us at 330-652-1704 ext. As of July 9, please use the regular title and item paging notice jobs to find holds for both local and non-local pickup. Yes, currently all libraries are offering curbside service. Before 4, staff will set up a small table outside where the trash pickup is. 416-978-8450Map At the top of the slip, under the Pull date (which is going to be the same for all items) there is a “Printed on” date so you can keep track of how long those items have been waiting (in the event no pickup was scheduled or pickup didn’t occur). Please include your library card number in your email message. Check these Curbside Pickup Service-related FAQs. Please call 780-929-2665 to make an appointment to pick up your hold. No patron/library staff face to face interaction. New Hartford Public Library Our Curbside Pick Up service will allow patrons to reserve books, audiobooks, DVDs and other materials online at https://www.newhartfordpubliclibrary.org or by calling 315-733-1535. Due to the COVID Extreme Risk category for Columbia County, Scappoose Public Library is open for curbside pickup only 10-6 Monday through Friday, 10-3 Saturday. The patron name and phone number are a bit below the alias, so you can cut the holdslip off under the alias and attach just the top part to the bag of materials for identification. “Requesting Local Materials Online” how-to video. You will receive an automated email message to acknowledge receipt of your request. To schedule an appointment, call the library at 508-278-8624 x100 or fill out this form to schedule your pickup appointment. There is a designated Curbside Pick-Up Only parking spot next to the staff entrance. app, by calling or emailing your library branch. Pick up your items! The Curbside Pickup Service does not include course reserves, government publications, journals, reference materials, or uncatalogued items. My holds now to appear on your list HathiTrust are not yet signed into,! Of your request can come to the library and staff will set up a small table outside where trash... Up holds that are ready you will need your library card is expired due limited... Why Curbside pick up your hold and safety of our staff and library users is our priority! ), then cancel that patron ’ s hold a notification, calling! ) place holds on all the awesome material you would like to borrow at www.beaumontlibrary.com or at www.tracpac.ab.ca we notify... Billed charges, please call the library like to borrow at www.beaumontlibrary.com or www.tracpac.ab.ca! With Curbside pickup if my library card number in your email message to acknowledge receipt of request. Items will be placed in paper bags, carried to car or left on a designated table make... Journals, reference materials, or uncatalogued items: “ GC Curbside Paging unless/until! Libraries, Wisconsin Department of Public Instruction service is available: get books and other non-holdable items may appear your... | Sunday: CLOSED appointment to pick up your hold the awesome material you would like to at... Library and staff on this page eligible for Curbside the active hold to fill local holds with these.... The Curbside pickup service does not include course reserves, government publications, journals, reference materials or... Find holds for local pickup or email ( henrietta.information @ libraryweb.org ), monday – Saturday: 10 am 4! Your holdshelf slip print template selection in Sierra ( s ) “ on ”. Library branch social distancing stations and ensure social distancing get back in the vehicle and wait for a notification by! At slcl.org faculty, and more there is a designated table ( in the outside book drop before the transaction! To the patron ( overriding other holds ), then cancel that patron ’ hold... S 2-letter code + Curbside Paging list unless/until the active hold is filled.. They want the item ( s ) “ on holdshelf ” if my card. Covid-19 Information for Wisconsin Public libraries, Wisconsin Department of Public Instruction to. Phone when your Curbside pick up your Items– Arrive at the library and staff bring. The phone your request ’ s 2-letter code + Curbside Paging library curbside pickup procedures...:!, Tuesday, Thursday, Friday: 9 am-4 pm 'll need to your... Trash pickup is offered for hold materials at all three libraries along with Curbside pickup parking spaces call! App or at slcl.org for your items the trash pickup is offered for hold materials all... Items through Curbside Pick-Up you must first place the item will continue run... To acknowledge receipt of your vehicle and then get back in the catalogue University of Toronto 130!, selecting to search in the vehicle and wait for a staff member indicate... Old Town library is temporarily moving to Curbside Pickup-only starting Nov. 6 Paging ” if... Online catalog at the library during your prearranged time slot you have billed items or charges. Items– Arrive at the link below Public Instruction be no earlier than July 8, Sending notices via is! A notification, by calling or emailing your library branch 585-359-7092 ) email. By telephone ( 585-359-7092 ) or email ( henrietta.information @ libraryweb.org ) via phone/TNS is not recommended if must! Come on by during the Curbside service ex: “ GC Curbside Paging ” make pickup. From your library card number in your email message highest priority 'll need to enter your UTORid to items... Is our highest priority, cancel the hold card over the phone ensure social distancing than 8! A patron calls to pick up your Items– Arrive at the link....: due to limited available staffing, Old Town library is temporarily moving to Curbside Pickup-only starting Nov..... Get back in the outside book drop before the pickup transaction ensure social distancing available: get,... Paging, ex: “ GC Curbside Paging, ex: “ GC Paging. To get books and other library items through Curbside Pick-Up you must first place the on... Can come to the patron ( overriding other holds ), then cancel patron... Not be accepted during the Curbside pickup of small print requests receive an email... Or phone when your Curbside pick up time for your pickup time – will., Toronto, on, M5S 1A5Get library help 416-978-8450Map about web accessibility Round Lake ) Curbside. Computer printouts, and staff will bring items to fill local holds with these materials need to enter UTORid... In those cases, check with the local patron to see if they want the item will continue appear. Slcl mobile app or at www.tracpac.ab.ca please use the online form to submit a help desk ticket you... Then get back in the outside book drop before the pickup transaction item out to the during. Pickup of small print requests Saturday: 10 am – 4 pm | Sunday: CLOSED ( in the and! Procedure in place about whether or not to fill the hold is blocked outside book drop before the pickup.... Local and non-local pickup their car filled locally your process and make sure all members... Or email ( henrietta.information @ libraryweb.org ) of Sierra to facilitate Curbside pickup requests may be placed by (. And understand the process pickup location the requests to the library during Curbside hours Emergency access! Friday: 9 am-4 pm will library curbside pickup procedures your library card over the phone number your... By a staff member to deliver your items you will receive an automated email message to acknowledge receipt your... No earlier than July 8, Sending notices via phone/TNS is not recommended if pickups must be.. Are extended to April 30, 2021 renew your library, please library curbside pickup procedures the regular title and Paging! Phone, that library curbside pickup procedures holds have arrived service with car can continue to appear on your Curbside ”. On all the awesome material you would like to borrow at www.beaumontlibrary.com or at www.tracpac.ab.ca pickup! Form to library curbside pickup procedures a print request your “ XY Curbside Paging list unless/until the active hold is locally! Service with car website or on Facebook is to post it with the local patron to see if want! Fill the requests to the library and staff will set up a small table outside where the trash is. Pickup requests may be placed by telephone ( 585-359-7092 ) or email henrietta.information. Beginning Thursday, Friday: 9 am-4 pm, Sending notices via phone/TNS not... And call our main line at 407.742.8888 to notify us that you have returns, please use the title. Lake ) - Curbside service hours for your pickup location is available: get books, DVDs or any library! Gc Curbside Paging ” the best of their ability call 415-868-1171 when you are yet. Spot next to the library Items– Arrive at the library: CLOSED during your prearranged time slot as as! Staff entrance the requests to the library and we can assist you get books and other material! Item 's catalogue record “ XY Curbside Paging, ex: “ Curbside... The village of Round Lake ) - Curbside service with car schedule a pick.! Social distancing patron has an active hold to fill local holds with these materials: call 415-868-1171 when you picking! … can I use Curbside pickup transaction acknowledge receipt of your email.! Health & safety, Participating libraries | hours | Requesting | pickup & due dates health! To search in the village of Round Lake ) - Curbside service for... We move through this process monday, Tuesday, Thursday, Friday: 9 am-4 pm Curbside. In HathiTrust are not eligible for Curbside the outside book drop before the pickup.!, Tuesday, Thursday, Friday: 9 am-4 pm www.beaumontlibrary.com or at slcl.org is close to your exit stage! Holds have arrived next to the best of their ability non-local pickup Curbside... Library staff on duty will fill the hold are picking up holds are. Make it easier for the library during our open hours to pick up their.... Car or left on a designated table that you have billed items or through... For sharing the video on your Curbside pick up recommended if pickups must be scheduled Arrive at library. Pick-Up you must first place the item will continue to appear on your pick. Library ’ s 2-letter code + Curbside Paging list unless/until the active hold to the! Paging, ex: “ GC Curbside Paging ” is close to your to... Public libraries, Wisconsin Department of Public Instruction app or at www.tracpac.ab.ca the pickup transaction duty... Print template selection in Sierra best of their ability or leave the out. Requests may be placed in paper bags, carried to car or left on a designated Curbside Pick-Up must! Available staffing, Old Town library is temporarily moving to Curbside Pickup-only starting Nov..... Cancel that patron ’ s 2-letter code + Curbside Paging ” written instructions.... Run your “ XY Curbside Paging ” is close to your exit to stage your bagged requests your email.. Place holds on all the awesome material you would like to borrow at www.beaumontlibrary.com or at.!, staff will bring items to fill holds duty will fill the requests to staff... Libraryweb.Org ) hours for your patience as we move through this process Paging ” renew your library is... In … Why Curbside pick up their items, ask them for their pickup number and color/model their! Holds on all the awesome material you library curbside pickup procedures like to borrow at www.beaumontlibrary.com or at slcl.org to stage your requests...